Overnight, many businesses have experienced a loss of customers thanks to the Covid19 world. For those remaining, having a culture of service that makes you stand out will be the difference between a growing market share vs. possible going under.
Set yourself apart by evaluating how your service culture is positioned to create loyal customers now and in the future.
Today, Donald covers what things you need to consider when evaluating if your current culture of service is setup to thrive in a Post Covid19 world, and the positive return from investing in one today.